winplus2 Privacy Policy

1 Who We Are

This Privacy Policy is issued by winplus2 ("winplus2," "we," "us," or "our"), the operator of the online gaming platform accessible at winplus2.vip (the "Platform"). winplus2 is the data controller responsible for the personal information collected through the Platform and associated services.

winplus2 operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR) and is committed to complying with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC).

If you have any questions about this Privacy Policy or how winplus2 handles your personal data, please contact our Data Protection Officer using the details provided in Section 15 of this Policy.

2 Data We Collect

winplus2 collects the following categories of personal data from players and visitors to the Platform:

winplus2 does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law (for example, problem gambling self-declaration).

3 How We Collect Your Data

winplus2 collects personal data through the following means:

• Direct interactions: Information you provide when registering a winplus2 account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, pixel tags, and server logs. See Section 7 for more information on cookies.
• Third-party sources: Identity and fraud-check data from third-party verification providers; payment data from payment processors such as GCash and Maya; and publicly available information used for anti-money laundering (AML) screening.
• Regulatory sources: Information received from PAGCOR or other regulatory authorities in connection with licensing, compliance, or investigation requirements.

4 How We Use Your Data

winplus2 uses your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your winplus2 account, including verifying your identity and age (21+ requirement) at registration and before processing withdrawals.
• Service delivery: Providing access to games, processing bets, crediting winnings, and facilitating deposits and withdrawals in Philippine Peso (₱) via approved payment methods.
• Legal and regulatory compliance: Meeting our obligations under Philippine law, including anti-money laundering (AML) requirements, PAGCOR reporting obligations, and the Data Privacy Act of 2012.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Responsible gaming: Monitoring gaming behaviour to identify potential problem gambling indicators and administering responsible gaming tools such as deposit limits, session reminders, and self-exclusion.
• Customer support: Responding to your enquiries, resolving disputes, and improving the quality of our support services.
• Marketing and promotions: Sending you information about winplus2 promotions, bonuses, and new features, where you have consented to receive such communications. You may opt out at any time.
• Platform improvement: Analysing usage patterns to improve the winplus2 Platform, fix bugs, and develop new features.

5 Legal Basis for Processing

winplus2 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform the contract between you and winplus2, including account registration, game access, and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML obligations, PAGCOR reporting, and tax requirements.
• Legitimate interests: Processing necessary for winplus2's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent, including for marketing communications and certain cookie usage. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Sharing Your Data

winplus2 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification service providers engaged to verify your identity and age in compliance with regulatory requirements.
• Game providers: Software providers whose games are available on the winplus2 Platform, to the extent necessary to deliver game services and resolve disputes.
• Regulatory authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government authorities where required by law or regulatory obligation.
• Fraud prevention services: Third-party fraud detection and security providers engaged to protect the integrity of the winplus2 Platform and its players.
• Professional advisers: Lawyers, auditors, and accountants engaged by winplus2 in connection with legal, compliance, or financial matters, subject to professional confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of winplus2's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

All third parties with whom winplus2 shares personal data are required to handle that data in accordance with applicable data protection laws and winplus2's data processing standards. winplus2 does not authorise third parties to use your personal data for their own independent purposes.

7 Cookies & Tracking Technologies

winplus2 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function correctly, including maintaining your login session and remembering your preferences. These cookies cannot be disabled without affecting Platform functionality.
• Performance and analytics cookies: Used to collect anonymised information about how visitors use the Platform, such as which pages are visited most frequently and how users navigate between sections. This data helps winplus2 improve the Platform experience.
• Functional cookies: Used to remember your preferences and personalise your experience on the Platform, such as your preferred language or display settings.
• Security cookies: Used to detect and prevent fraudulent activity, protect your account, and maintain the integrity of the Platform.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the winplus2 Platform. Strictly necessary and security cookies cannot be disabled as they are essential to the operation of the Platform.

8 Data Security

winplus2 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the winplus2 Platform is encrypted using industry-standard Secure Sockets Layer (SSL) / Transport Layer Security (TLS) protocols.
• Access controls: Access to personal data within winplus2 is restricted to authorised personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Two-factor authentication: winplus2 offers two-factor authentication (2FA) for player accounts to provide an additional layer of security against unauthorised access.
• Secure data storage: Personal data is stored on secure servers with appropriate physical and logical access controls, firewalls, and intrusion detection systems.
• Regular security audits: winplus2 conducts regular security assessments and penetration testing to identify and address potential vulnerabilities in the Platform.
• Incident response: winplus2 maintains a data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, winplus2 will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.

While winplus2 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for keeping your winplus2 account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

9 Data Retention

winplus2 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account data: Retained for the duration of your winplus2 account and for a minimum of five (5) years following account closure, in accordance with AML and PAGCOR record-keeping requirements.
• Transaction and gaming records: Retained for a minimum of five (5) years from the date of the transaction or gaming session, as required by Philippine AML regulations.
• Identity verification documents: Retained for the duration of your account and for five (5) years following account closure.
• Customer support communications: Retained for three (3) years from the date of the communication, or longer where relevant to an ongoing dispute or legal proceeding.
• Marketing preferences: Retained until you withdraw your consent or opt out of marketing communications.

Upon expiry of the applicable retention period, winplus2 will securely delete or anonymise your personal data in accordance with its data disposal procedures, unless retention is required by a specific legal obligation or ongoing legal proceeding.

10 Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by winplus2:

To exercise any of your rights, please contact the winplus2 Data Protection Officer using the details in Section 15. winplus2 will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

11 Children's Privacy

The winplus2 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gambling regulations. winplus2 does not knowingly collect personal data from individuals under the age of 21.

If winplus2 discovers or has reason to believe that a registered account belongs to a person under 21 years of age, the account will be immediately suspended, all pending transactions will be cancelled, and any balance will be handled in accordance with winplus2's underage gambling procedures and applicable regulatory requirements.

If you are a parent or guardian and believe that your child has registered a winplus2 account or provided personal data to winplus2 without your consent, please contact us immediately using the details in Section 15 so that we can take appropriate action.

12 International Data Transfers

winplus2 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to, or accessed by, service providers or partners located outside the Philippines — for example, where winplus2 uses internationally hosted software infrastructure or engages overseas technical support providers.

Where personal data is transferred outside the Philippines, winplus2 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act of 2012. These safeguards may include contractual data processing agreements, standard contractual clauses, or transfers to jurisdictions recognised as providing adequate data protection.

winplus2 will not transfer your personal data to a foreign jurisdiction unless it has taken reasonable steps to ensure that the recipient provides a level of protection comparable to that afforded under Philippine law.

13 Third-Party Links

The winplus2 Platform may contain links to third-party websites or services, including payment provider portals and game provider platforms. This Privacy Policy applies solely to the winplus2 Platform and does not cover the privacy practices of any third-party websites or services.

winplus2 is not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party services you access in connection with your use of the winplus2 Platform.

14 Policy Updates

winplus2 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this page indicates when the Policy was most recently revised.

Where changes to this Privacy Policy are material, winplus2 will notify registered players by email or by posting a prominent notice on the Platform prior to the changes taking effect. Your continued use of the winplus2 Platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy.

The most current version of this Privacy Policy will always be available at winplus2.vip/privacy-policy. We encourage you to review this Policy periodically to stay informed about how winplus2 protects your personal data.

15 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way winplus2 handles your personal data, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. The NPC can be reached through its official government channels.